Thank you once again for registering to attend USFNdustry Forum! We look forward to welcoming you at the Marriott City Center in Charlotte, June 7-9. USFN is excited to bring you this conference where you will walk away refreshed with practical ideas and takeaways in bankruptcy, DEI, foreclosure, regulatory, REO/eviction, and technology. Each section below contains important information instrumental to your success as you prepare to engage with thought leaders, colleagues, and friends — be sure to read through it all! If you have any questions, or need assistance prior to arriving, please contact the USFN Event Team by email, by calling the USFN office at 817-770-0818, or sending us a text message to 833-322-8111.
See you soon!
See you soon!
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Quick Links
Tips to Get the Most out of USFNdustry Forum1. Download the Mobile App
Note that access to the mobile app will only be available for two (2) weeks after the event concludes.
2. Make Your Learning Plan
Setting your goals and priorities in advance is the key to making the most out of your experience at the meeting. Download the mobile app to your phone (link for iOS | link for Android) or access the mobile app contents on a web browser. Once logged in, you can create your personal agenda before the conference, enable app notifications, and access session materials onsite. The schedule is also available on our website.
3. Check In Before the Conference
Come see us at Registration on the second floor of the hotel to pick up your name badge (which we’ll ask that you wear to all events) or to ask us a question! Onsite registration hours are as follows:
Wednesday, June 7 2:00 PM - 6:30 PM Thursday, June 8 7:00 AM - 5:15 PM Friday, June 9 7:00 AM - 1:15 PM 4. Save the Wifi Password
WiFi is available in our meeting space. Follow the access instructions below:
5. Volunteer Your Time at USFNdustry Forum
Giving a little time during the conference to support the event helps ensure a successful conference and puts you in front of as many new people as possible. Bonus? Volunteering helps with Award of Excellence points! Sign up for one of our available slots using our online sign-up form.
6. Donate to USFN's Service Project
You can also donate your time and money to helping USFN's service project for USFNdustry Forum. This year we are partnering with Classroom Central in Charlotte, North Carolina to provide backpacks and school supplies for local students. Read more by visiting the PROGRAM page and scrolling down to the GIVING BACK TO THE COMMUNITY section.
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Travel Information
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Detailed Conference Information
How to Engage with Content Leaders
Questions: Our learning sessions are most beneficial to you and your colleagues when you ask questions. Whether you leverage the mobile app or simply raise your hand, please speak up when something is unclear or nuanced. There are two locations to ask questions via our mobile app:
Evaluations: At the conclusion of each learning session, please locate the session within the USFN mobile app. After tapping on the session name, a page will appear with the session details and five (5) stars at the top. Use our simple 5-star rating (1=low quality, 5=high quality) to share instant feedback about the session. Tap on the stars to turn them gray - this submits your session evaluation to us and helps us make improvements for next time and share kudos with our presenters. A complete event evaluation will be sent via email AFTER Forum concludes. Speakers can also be rated from one (1) to five (5) stars.
A special THANK YOU to our presenters for their time, energy and expertise!
You can learn more about our presenters on our Speakers page.
- Chatroom: On the main mobile app homepage with the image tiles, go to the Chatroom to ask general questions, participate in ongoing discussions and engage with other attendees, presenters and staff.
- Session Chatroom: Within each session or function, click into the item to see more details; under the five-star rating, you'll see "Info", "My Notes", "Who's Going" and "Chatroom" - these chatrooms are specific to each session. Feel free to drop questions ahead of time into the sessions and presenters will see them.
Evaluations: At the conclusion of each learning session, please locate the session within the USFN mobile app. After tapping on the session name, a page will appear with the session details and five (5) stars at the top. Use our simple 5-star rating (1=low quality, 5=high quality) to share instant feedback about the session. Tap on the stars to turn them gray - this submits your session evaluation to us and helps us make improvements for next time and share kudos with our presenters. A complete event evaluation will be sent via email AFTER Forum concludes. Speakers can also be rated from one (1) to five (5) stars.
A special THANK YOU to our presenters for their time, energy and expertise!
You can learn more about our presenters on our Speakers page.
Education Sessions
We hope you're ready for a remarkable learning experience with USFN in Charlotte. Here's just a glimpse at what we have in store for you:
Find descriptions of session types on the Program page. Detailed descriptions of all sessions can be found in the Full Schedule. Additionally, we are pleased to feature 65 thought leaders representing a wide range of knowledge who will be leading engaging discussions and providing key updates (meet your speakers and session facilitators here.)
- 6 General Sessions
- 7 Breakout Sessions
- 7 Topical Roundtables
- 4 Case Studies
- 6 Engagement Accelerators
Find descriptions of session types on the Program page. Detailed descriptions of all sessions can be found in the Full Schedule. Additionally, we are pleased to feature 65 thought leaders representing a wide range of knowledge who will be leading engaging discussions and providing key updates (meet your speakers and session facilitators here.)
Networking Events
We consistently hear from you that networking is an important element of USFN events. Be sure to take full advantage of the following networking opportunities in Charlotte:
See who’s coming: Attendees can access the list of who's coming to Forum in the mobile app under the "Attendees" tile. Locate someone on the list you want to connect with, click their name, then the "Actions" button in the upper right to Send Connection Request or Add To Favorites.
Ambassador Program: If you signed up to be apart of the Ambassador Program during registration, a member of the DEI Section will be in touch with you prior to the conference to match you up with your mentor/mentee and to share with you recommended next steps.
First-Time Attendees Orientation (Wednesday, 3:00 pm): Gather with other first-time attendees to learn all that USFNdustry Forum offers and how to make the most of your experience.
USFNclusion Reception (Wednesday, 5:30 pm): This reception is hosted by the DEI Section as a welcoming space for conference attendees from historically underrepresented groups. During this meet and greet, Section leadership will share a brief update about its current initiatives, and then walk together to the Opening Night Dinner, Entertainment & Community Project. Whether you’re reconnecting with long-time friends or meeting industry colleagues for the first time, this is a great way to kick-off your conference experience.
Opening Night Dinner, Entertainment & Community Project (Wednesday, 6:00 pm): Enjoy a variety of Charlotte and North Carolina's signature dishes and refreshments and participate in exciting challenges such as a build-your-own paper airplane toss, a golf chipping contest, and plinko. Plus, engage in a community service project building backpack kits for Classroom Central, benefiting Charlotte-area schools. The night will continue with lively entertainment from our dueling piano performers starting at 7pm. See you there!
DEI Lounge: Visit with members of the DEI section near registration, access resources, pick up a pride lanyard, a button to share your pronouns and learn about the section's ongoing work.
Pubs Display: Learn about USFN’s array of publications and resources - with committee members available Wednesday to answer questions about publications, subscriptions, advertising, and writing.
Networking breaks: Throughout the conference we’ve scheduled a number of short networking breaks. Check email or voicemail, grab something to drink or tag up with other conference attendees while enjoying the down time.
Volunteer opportunities: Be the first person to greet attendees upon arrival or into a session. Giving a little time during the conference to supporting the event helps ensure a successful conference and puts you in front of as many new people as you can handle! Sign up for one of our available slots using our online sign-up form.
Afterglow (Wednesday and Thursday, 9:00 pm): End the evening in the hotel bar, mingling with other attendees while reflecting on the day’s events over your favorite beverage. [Please note: Conference attendees are on their own for any food and beverage expenses.]
Downtown Charlotte Morning Walk/Run (Thursday, 6:00 am): Get ready to kickstart your day with an invigorating run through the beautiful city of Charlotte! Starting from the Marriott City Center, you'll have the option to run or walk along a scenic 3-mile route that will take you on a journey through some of Charlotte's most famous landmarks. So, lace up your sneakers, enjoy the fresh morning air, and join us for a delightful run through the heart of Charlotte.
See who’s coming: Attendees can access the list of who's coming to Forum in the mobile app under the "Attendees" tile. Locate someone on the list you want to connect with, click their name, then the "Actions" button in the upper right to Send Connection Request or Add To Favorites.
Ambassador Program: If you signed up to be apart of the Ambassador Program during registration, a member of the DEI Section will be in touch with you prior to the conference to match you up with your mentor/mentee and to share with you recommended next steps.
First-Time Attendees Orientation (Wednesday, 3:00 pm): Gather with other first-time attendees to learn all that USFNdustry Forum offers and how to make the most of your experience.
USFNclusion Reception (Wednesday, 5:30 pm): This reception is hosted by the DEI Section as a welcoming space for conference attendees from historically underrepresented groups. During this meet and greet, Section leadership will share a brief update about its current initiatives, and then walk together to the Opening Night Dinner, Entertainment & Community Project. Whether you’re reconnecting with long-time friends or meeting industry colleagues for the first time, this is a great way to kick-off your conference experience.
Opening Night Dinner, Entertainment & Community Project (Wednesday, 6:00 pm): Enjoy a variety of Charlotte and North Carolina's signature dishes and refreshments and participate in exciting challenges such as a build-your-own paper airplane toss, a golf chipping contest, and plinko. Plus, engage in a community service project building backpack kits for Classroom Central, benefiting Charlotte-area schools. The night will continue with lively entertainment from our dueling piano performers starting at 7pm. See you there!
DEI Lounge: Visit with members of the DEI section near registration, access resources, pick up a pride lanyard, a button to share your pronouns and learn about the section's ongoing work.
Pubs Display: Learn about USFN’s array of publications and resources - with committee members available Wednesday to answer questions about publications, subscriptions, advertising, and writing.
Networking breaks: Throughout the conference we’ve scheduled a number of short networking breaks. Check email or voicemail, grab something to drink or tag up with other conference attendees while enjoying the down time.
Volunteer opportunities: Be the first person to greet attendees upon arrival or into a session. Giving a little time during the conference to supporting the event helps ensure a successful conference and puts you in front of as many new people as you can handle! Sign up for one of our available slots using our online sign-up form.
Afterglow (Wednesday and Thursday, 9:00 pm): End the evening in the hotel bar, mingling with other attendees while reflecting on the day’s events over your favorite beverage. [Please note: Conference attendees are on their own for any food and beverage expenses.]
Downtown Charlotte Morning Walk/Run (Thursday, 6:00 am): Get ready to kickstart your day with an invigorating run through the beautiful city of Charlotte! Starting from the Marriott City Center, you'll have the option to run or walk along a scenic 3-mile route that will take you on a journey through some of Charlotte's most famous landmarks. So, lace up your sneakers, enjoy the fresh morning air, and join us for a delightful run through the heart of Charlotte.
Refuel with USFN
As part of your USFNdustry Forum registration we’ve included the following meals (all meals will be held in the Charlotte DE Ballroom except for the offsite dinner, which will be held at the NASCAR Hall of Fame):
DATE |
TIME |
EVENT |
LOCATION |
Wednesday, June 7 |
6:00 p.m. |
Dinner |
Charlotte ABC + Event Hub |
Thursday, June 8 |
8:00 a.m. |
Breakfast |
Charlotte DE |
Thursday, June 8 |
12:00 p.m. |
Lunch |
Charlotte DE |
Thursday, June 8 |
6:00 p.m. |
Offsite Dinner |
NASCAR Hall of Fame* |
Friday, June 9 |
7:15 a.m. |
Coffee Bar + Continental Breakfast |
Charlotte DE |
Friday, June 9 |
11:15 a.m. |
Brunch |
Charlotte DE |
*MORE ON NASCAR HALL OF FAME - Thursday, 6:00 PM
As a registered USFNdustry Forum attendee, we’re providing transportation to and from the NASCAR Hall of Fame for a few hours Thursday evening. We will meet in the main hotel lobby at 5:30 p.m.; casual attire is encouraged.
The night kicks off at 6:00 p.m. with a reception in the Great Hall where you can enjoy drinks and delicious food while mingling with other guests. At 7:00 PM, you'll have access to the museum and all its activities, including one-of-a-kind interactive exhibits and virtual racing simulators. Test your skills as a pit crew member in the Pit Crew Challenge, where you'll change a tire and fuel a car against the clock or explore the Science of Speed exhibit, which delves into the physics of racing and the technology that makes it all possible. Walk through the Hall of Honor and learn about the sport's most iconic figures.
This event is perfect for car enthusiasts, sports fans, or anyone looking for a unique and memorable night out. Don't miss out on this incredible opportunity to experience the NASCAR Hall of Fame like never before.
Starting at 8:15 p.m. and every fifteen minutes thereafter, our motor coach will begin returning guests to the hotel. The last shuttle departs the Hall of Fame at 9:15 p.m.
This event is included free for registered USFNdustry attendees. If you would like to bring a guest for this memorable night, guest tickets may be purchased at registration. If you have already registered and would like to purchase additional guest tickets, please email register@usfn.org.
As a registered USFNdustry Forum attendee, we’re providing transportation to and from the NASCAR Hall of Fame for a few hours Thursday evening. We will meet in the main hotel lobby at 5:30 p.m.; casual attire is encouraged.
The night kicks off at 6:00 p.m. with a reception in the Great Hall where you can enjoy drinks and delicious food while mingling with other guests. At 7:00 PM, you'll have access to the museum and all its activities, including one-of-a-kind interactive exhibits and virtual racing simulators. Test your skills as a pit crew member in the Pit Crew Challenge, where you'll change a tire and fuel a car against the clock or explore the Science of Speed exhibit, which delves into the physics of racing and the technology that makes it all possible. Walk through the Hall of Honor and learn about the sport's most iconic figures.
This event is perfect for car enthusiasts, sports fans, or anyone looking for a unique and memorable night out. Don't miss out on this incredible opportunity to experience the NASCAR Hall of Fame like never before.
Starting at 8:15 p.m. and every fifteen minutes thereafter, our motor coach will begin returning guests to the hotel. The last shuttle departs the Hall of Fame at 9:15 p.m.
This event is included free for registered USFNdustry attendees. If you would like to bring a guest for this memorable night, guest tickets may be purchased at registration. If you have already registered and would like to purchase additional guest tickets, please email register@usfn.org.
Kudos to the Education Committee
The USFN Education Committee takes on a heavy load pulling this event together and we appreciate their dedication to creating high quality content for Forum! Special thanks to each of them:
Doug Oliver, Committee Chair
Christianna Kersey, Vice Chair
Roy Diaz, Board Liaison
Christianna Kersey, Vice Chair
Roy Diaz, Board Liaison
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Members
Carrie Ward Ben Paden Diane Rosenberg John Kay Graham Arceneaux Heather Fuller Judy Newberry Debbie Foster |
Tina Crivello Rachel Ljunggren Lance E. Olsen Colleen Kumar Nicole FitzGerald Hilton T. “Hutch” Hutchens, Jr Renee O'Donnell Eddie Jimenez |
Ex Officio Members
Phyllis Ulrich Michael Feiwell Dianna O'Donnell Jeremy Wilkins Brett Beehler Lisa Lee Staff Liaison Aaron Wolowiec |
