USFN Health Policy
The health and safety of everyone attending in-person USFN events is our highest priority. For the benefit of all, registered attendees and their guests are encouraged to exercise preventative health measures. These include but are not limited to coughing/sneezing into your elbow and regularly washing your hands.
Moreover, registered attendees who feel ill should minimize their exposure to other attendees, guests, and the USFN staff. Should your plans change to accommodate an illness (e.g., last-minute cancellation/substitution or early departure), please communicate those details in writing to register@usfn.org.
Finally, every attendee acknowledges and agrees they voluntarily assume health risks inherent in public interaction and agree to release, waive, and discharge USFN, the venue(s), and all related and affiliated individuals and entities from all claims directly or indirectly arising from their event attendance.
Communication
USFN seminars are created to foster open and candid communication between mortgage service industry professionals, USFN member attorneys and associate members. In order to retain the security, integrity and purpose of the sessions, USFN maintains the following policies:
USFN supports the use of social media as it relates to its education programs. Social media can be a great way to network with friends and colleagues before, during, and after the program, as well as to involve those in the industry who are unable to register/attend. Please do, however, respect the following social media guidelines to ensure all attendees and guests have the best possible experience at USFN meetings/events.
DOs:
In Conjunction With (ICW) Events
USFN members and associate members are not permitted to host events that conflict with scheduled USFN seminar activities, including but not limited to sessions, networking events and meal functions.
Content Disclaimer
All content, presentations, handouts, emails, website content, mobile app content, etc. provided by USFN in its publications, in connection with USFN events and otherwise (“Content”) is for educational purposes only, and should not be considered legal advice or a legal opinion. Every matter is different and poses a unique set of facts and circumstances. Legal advice can only be provided after analysis of all the facts and circumstances of a particular matter. In addition, all Content is current only through the date it is provided, and may change after that date due to changes in the law, custom, industry standards or best practices. We suggest that you consult with your USFN local counsel if you wish to retain a firm to provide legal advice on a particular issue or matter. Please do not hesitate to contact USFN for contact information for our firms for that purpose.
Attendee Information
By registering for this event, I authorize my name, title and organization name to appear on event registration lists and in the mobile app that is available to USFN members and event attendees. I understand that I have the option to update my mobile app profile and make visible to fellow event attendees my photo, phone number, email address and/or mailing address if I so choose.
Eligible Attendance
Law firm membership in the USFN allows all Firm Staff to attend events*, access our webinars and/or receive publications. “Firm Staff” is defined as an employee, partner, equity owner, or other representative exclusively employed by an USFN Member(s), whose primary function or job is to manage, market, or work in the business of the USFN Member firm. The Term does not include independent contractors who are not USFN Associate members, and does not include firm employees, partners, equity owners, or other representatives who work in any capacity for a non-member law firm in the mortgage default services industry
*Certain USFN events may be restricted to servicer representatives only, and/or to certain types of Firm Staff, at the discretion of the Board. For example, the USFN Legal Issues seminar is restricted to licensed attorneys who otherwise meet the definition of “Firm Staff” as outlined in this Policy. In addition, certain USFN events may allow for the attendance of guests of an USFN member attendee. In that case, any guest(s) must not be individuals who work in any capacity for a non-member law firm in the mortgage default services industry.
Guests
A guest may not be a member of the same firm or company as the registrant and must register in the appropriate registration category.
Comp Registrations/Housing
In appreciation for their time and commitment to designing and delivering session content, Servicers/GSEs who are selected to speak at USFN events will receive a complimentary registration for that particular event. Registrations will be automatically processed by the USFN events team and confirmations disseminated. Housing accommodations remain the responsibility of the speaker.
Payment
Registrations will not be processed without full payment. Payment online must be made by major credit card only.
Executive Servicer Summit Cancellations/Refunds
All requests for cancellations/refunds must be made in writing to register@usfn.org by 5 p.m. CT on September 14, 2023. Member registration cancellations received on/prior to September 14, 2023 will receive a 50% refund in the manner originally paid. Transfers/substitutions for member registrations within the same firm will be allowed at no charge. Member guest registration cancellations received on/prior to September 14, 2023 will receive a refund minus 10% administrative fee. Servicer cancellation requests must be received on/prior to September 14, 2023, and any airline credit is forfeited for all cancellations unless it is purchased back from USFN.
All Other Event Cancellations/Refunds
All requests for cancellations/refunds must be made in writing to register@usfn.org by 5 p.m. CT one week prior to the event. Cancellations received on/prior to one week out will receive a full refund minus a 10%/$100 administrative fee, whichever is greater in the manner originally paid. No refunds will be granted for cancellations made after one week out from the event date. USFN regrets that refunds will not be given for no-shows. Exceptions for extraordinary events (e.g., medical emergencies) must be submitted in writing to pdonahoo@usfn.org by the registrant with appropriate documentation.
Substitutions
USFN cannot apply event cancellation credits to future events; however, substituting a colleague within the same organization is gladly accepted at no charge. All requests for registration substitutions must be made in writing to register@usfn.org and received on/prior to one week out by 5 p.m. CT. After one week out from the event date, registration substitutions will be processed onsite. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. Badge sharing (two people attending an event using only one registration), badge splitting (one registration being split by two people; commonly one attending in the morning and the other attending in the afternoon), and badge reprints are strictly prohibited.
CLE
CLE are non refundable except if CLE credits are not approved by the purchased state.
Photography [used only when photographer is hired for event]
By registering for this event, you grant USFN, its representatives and employees the right to take photographs and/or video of you and your property. You authorize USFN to copyright, use and publish the same in print/and or electronically. You agree that USFN may use such photographs or video of you with or without your name and for any lawful purpose, including such purposes as publicity, illustration, advertising, social networking and web content.
Backdrop Policy for USFN Virtual Events
General Guidance: As with all USFN events, when you are on video broadcast at a USFN event, we expect our members to dress and conduct themselves in an acceptable business manner. USFN reserves the right to discontinue any video attendance that does not meet this standard. If your backdrop becomes distracting or impairs the broadcast, the USFN may ask you to remove it or may discontinue your video participation.
Guidance for Presenters: If USFN creates a branded backdrop for a virtual event, it’s highly recommended the presenter utilize the USFN-created backdrop.
Guidance for Attendees: Firm/associate member attendees at virtual events may utilize firm/associate member-branded backdrops provided they only reference those jurisdictions where the firm has a voting or marketing membership.
Questions
If you have any questions and/or concerns regarding any of the above mentioned Event Policies, please contact the USFN Registration Team via email at register@usfn.org.
The health and safety of everyone attending in-person USFN events is our highest priority. For the benefit of all, registered attendees and their guests are encouraged to exercise preventative health measures. These include but are not limited to coughing/sneezing into your elbow and regularly washing your hands.
Moreover, registered attendees who feel ill should minimize their exposure to other attendees, guests, and the USFN staff. Should your plans change to accommodate an illness (e.g., last-minute cancellation/substitution or early departure), please communicate those details in writing to register@usfn.org.
Finally, every attendee acknowledges and agrees they voluntarily assume health risks inherent in public interaction and agree to release, waive, and discharge USFN, the venue(s), and all related and affiliated individuals and entities from all claims directly or indirectly arising from their event attendance.
Communication
USFN seminars are created to foster open and candid communication between mortgage service industry professionals, USFN member attorneys and associate members. In order to retain the security, integrity and purpose of the sessions, USFN maintains the following policies:
- Audio and/or videotaping of any part of the seminar is prohibited (including individual sessions and networking events).
- Members of the media are not permitted to attend.
USFN supports the use of social media as it relates to its education programs. Social media can be a great way to network with friends and colleagues before, during, and after the program, as well as to involve those in the industry who are unable to register/attend. Please do, however, respect the following social media guidelines to ensure all attendees and guests have the best possible experience at USFN meetings/events.
DOs:
- Follow USFN on LinkedIn and Twitter.
- Use the meeting/event hashtag to follow the latest posts and to join in on the conversation.
- Promote your attendance/participation by sharing USFN’s “I’m Speaking” or “I’m Attending” graphics on your social media accounts and/or in your company’s newsletter.
- Post pictures of yourself or destination landmarks to convey your enthusiasm for the program.
- Ask for consent before taking and posting pictures/videos of fellow attendees.
- When taking/posting photos/videos, carefully consider what’s in frame and how it may be perceived by non-attendees.
- Posting pictures or videos of slides, handouts, or other education material (particularly if it’s copyrighted or trademarked) is not permitted.
- Taking and posting pictures/videos/audio recordings of fellow attendees without their consent is strictly prohibited.
- Posts from USFN events that appear to exclusively endorse or showcase an individual or an organization without context or attribution to the USFN event are discouraged.
- Livestreaming of any kind is prohibited during USFN events.
In Conjunction With (ICW) Events
USFN members and associate members are not permitted to host events that conflict with scheduled USFN seminar activities, including but not limited to sessions, networking events and meal functions.
Content Disclaimer
All content, presentations, handouts, emails, website content, mobile app content, etc. provided by USFN in its publications, in connection with USFN events and otherwise (“Content”) is for educational purposes only, and should not be considered legal advice or a legal opinion. Every matter is different and poses a unique set of facts and circumstances. Legal advice can only be provided after analysis of all the facts and circumstances of a particular matter. In addition, all Content is current only through the date it is provided, and may change after that date due to changes in the law, custom, industry standards or best practices. We suggest that you consult with your USFN local counsel if you wish to retain a firm to provide legal advice on a particular issue or matter. Please do not hesitate to contact USFN for contact information for our firms for that purpose.
Attendee Information
By registering for this event, I authorize my name, title and organization name to appear on event registration lists and in the mobile app that is available to USFN members and event attendees. I understand that I have the option to update my mobile app profile and make visible to fellow event attendees my photo, phone number, email address and/or mailing address if I so choose.
Eligible Attendance
Law firm membership in the USFN allows all Firm Staff to attend events*, access our webinars and/or receive publications. “Firm Staff” is defined as an employee, partner, equity owner, or other representative exclusively employed by an USFN Member(s), whose primary function or job is to manage, market, or work in the business of the USFN Member firm. The Term does not include independent contractors who are not USFN Associate members, and does not include firm employees, partners, equity owners, or other representatives who work in any capacity for a non-member law firm in the mortgage default services industry
*Certain USFN events may be restricted to servicer representatives only, and/or to certain types of Firm Staff, at the discretion of the Board. For example, the USFN Legal Issues seminar is restricted to licensed attorneys who otherwise meet the definition of “Firm Staff” as outlined in this Policy. In addition, certain USFN events may allow for the attendance of guests of an USFN member attendee. In that case, any guest(s) must not be individuals who work in any capacity for a non-member law firm in the mortgage default services industry.
Guests
A guest may not be a member of the same firm or company as the registrant and must register in the appropriate registration category.
Comp Registrations/Housing
In appreciation for their time and commitment to designing and delivering session content, Servicers/GSEs who are selected to speak at USFN events will receive a complimentary registration for that particular event. Registrations will be automatically processed by the USFN events team and confirmations disseminated. Housing accommodations remain the responsibility of the speaker.
Payment
Registrations will not be processed without full payment. Payment online must be made by major credit card only.
Executive Servicer Summit Cancellations/Refunds
All requests for cancellations/refunds must be made in writing to register@usfn.org by 5 p.m. CT on September 14, 2023. Member registration cancellations received on/prior to September 14, 2023 will receive a 50% refund in the manner originally paid. Transfers/substitutions for member registrations within the same firm will be allowed at no charge. Member guest registration cancellations received on/prior to September 14, 2023 will receive a refund minus 10% administrative fee. Servicer cancellation requests must be received on/prior to September 14, 2023, and any airline credit is forfeited for all cancellations unless it is purchased back from USFN.
All Other Event Cancellations/Refunds
All requests for cancellations/refunds must be made in writing to register@usfn.org by 5 p.m. CT one week prior to the event. Cancellations received on/prior to one week out will receive a full refund minus a 10%/$100 administrative fee, whichever is greater in the manner originally paid. No refunds will be granted for cancellations made after one week out from the event date. USFN regrets that refunds will not be given for no-shows. Exceptions for extraordinary events (e.g., medical emergencies) must be submitted in writing to pdonahoo@usfn.org by the registrant with appropriate documentation.
Substitutions
USFN cannot apply event cancellation credits to future events; however, substituting a colleague within the same organization is gladly accepted at no charge. All requests for registration substitutions must be made in writing to register@usfn.org and received on/prior to one week out by 5 p.m. CT. After one week out from the event date, registration substitutions will be processed onsite. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. Badge sharing (two people attending an event using only one registration), badge splitting (one registration being split by two people; commonly one attending in the morning and the other attending in the afternoon), and badge reprints are strictly prohibited.
CLE
CLE are non refundable except if CLE credits are not approved by the purchased state.
Photography [used only when photographer is hired for event]
By registering for this event, you grant USFN, its representatives and employees the right to take photographs and/or video of you and your property. You authorize USFN to copyright, use and publish the same in print/and or electronically. You agree that USFN may use such photographs or video of you with or without your name and for any lawful purpose, including such purposes as publicity, illustration, advertising, social networking and web content.
Backdrop Policy for USFN Virtual Events
General Guidance: As with all USFN events, when you are on video broadcast at a USFN event, we expect our members to dress and conduct themselves in an acceptable business manner. USFN reserves the right to discontinue any video attendance that does not meet this standard. If your backdrop becomes distracting or impairs the broadcast, the USFN may ask you to remove it or may discontinue your video participation.
Guidance for Presenters: If USFN creates a branded backdrop for a virtual event, it’s highly recommended the presenter utilize the USFN-created backdrop.
Guidance for Attendees: Firm/associate member attendees at virtual events may utilize firm/associate member-branded backdrops provided they only reference those jurisdictions where the firm has a voting or marketing membership.
Questions
If you have any questions and/or concerns regarding any of the above mentioned Event Policies, please contact the USFN Registration Team via email at register@usfn.org.
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