In-depth collaborative learning sessions designed to build knowledge and stimulate discussions on trending industry topics
Click here for details on our new 2026 USFNgage sessions!

What is USFNgage?

How it Works
USFN is reinventing the traditional webinar with our new complimentary virtual learning series USFNgage. In these 90-minute in-depth sessions, we aim to expand and enrich learning by increasing participation and dedicating more time to each topic. Unlike traditional webinars, USFNgage sessions are designed to be collaborative with speakers and participants engaging face-to-face on camera. By participating in USFNgage sessions, you'll:
  • Gain enhanced knowledge of important topics impacting the mortgage servicing industry
  • Explore best practices and leverage the expertise of other participants
  • Find practical tools to implement in your business and share with your team
  • Expand your professional network​ ​
USFNgage sessions will utilize a Zoom meeting format where speakers will engage directly with participants face-to-face. Participants should come prepared to enable their video, unmute themselves, and engage with both speakers and fellow participants. Participation in USFNgage sessions will include:
  • Non-verbal communication via Zoom (reactions, written comments/questions via chat); and,
  • Verbal communication (answering questions and sharing experiences aloud).

​In addition, USFNgage sessions will use breakout rooms to facilitate smaller group discussions and collaboration. Participants will spend time working in smaller groups on an assigned topic and will develop a brief group report that will be presented to all participants during the session.  ​

Who Should Attend USFNgage
Sessions are open to all USFN members and client organizations including mortgage servicers, government-sponsored enterprises, banks, lenders, and other financial institutions involved in the servicing of defaulted loans. While educational content is appropriate for servicers of all experience levels, those with 5-10 years of experience, including mid-level managers, will find these sessions most beneficial. USFN members of all experience levels will also find these sessions beneficial.

Upcoming USFNgage Sessions

DECEMBER 3 | 1-2:30 p.m. CT

What Just Happened?! A Candid Year-End Conversation on Servicing’s Biggest Issues
Session Overview: This session delivers a candid, no-filters discussion of the most consequential developments that shaped mortgage servicing over the past year, from regulatory shifts to market disruptions. Attendees will gain clear perspective on what mattered most, what caught the industry off guard, and what these lessons mean heading into the year ahead.​
Sponsored by Mortgage Connect

Access Resources

​Click the resources button to access post-session handouts and PPTs.