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Learning Lab 3.0: The Basic Formula for
​Avoiding Delays, Errors & Disputes
Focused Education
​
Four Weekly Modules

45-Minute Modules

​15-min Optional Q&A
​
Post-Session Recordings

​Slides & Resource Materials

5 Question Knowledge Checks

Digital Badges Upon Completion
OPENS FOR INSTRUCTION FEBRUARY 2022
FEB 2 | FEB 9 | FEB 16 | FEB 23 - all modules will begin at 1P CT
The 2022 USFN Learning Lab 3.0: The Basic Formula for Avoiding Delays, Errors & Disputes is the next installment of USFN's virtual education program designed for those who are new to the default servicing industry with zero to five years experience or have completed all eight Learning Lab 1.0: Core Concepts and/or the four Learning Lab 2.0: Under the Microscope modules. The Basic Formula will build on the foundation laid by the first two programs in the Learning Lab series by providing an in-depth review of four distinct topics in 45-minute modules conducted over one month. As with the first two learning labs, there will be the option to take a knowledge check to earn digital badges upon session completion. 

​And if you miss any of the live sessions or have team members who come onboard after the live sessions have concluded, recordings will be available for later viewing. Upon completion of this training, you'll gain valuable insights and new takeaways that can be used in concert with your existing knowledge and experience to elevate your work in the mortgage servicing industry. 

What is Learning Lab 3.0: The Basic Formula?

Learning Lab 3.0 modules are currently free to attend and geared toward those in the default servicing industry with zero to five years experience, or to anyone who has completed the Learning Lab 1.0 and/or 2.0 modules. The
​45-minute sessions are presented live followed by an optional 15-minute Q&A segment. ​

LEARNING LAB 3.0 LIVE SCHEDULE

WEDNESDAY
1:00P - 1:45P CT
1:45P - 2:00P CT
Feb 2
Borrower Communication
Optional Q&A​
Feb 9
Title Issues
​Optional Q&A​
Feb 16
Payoffs & Reinstatements
Optional Q&A​
Feb 23
Contested Issues
Optional Q&A​

Learning Lab 3.0 Overview

This third installment in our Learning Lab series will address The Basic Formula for Avoiding Delays, Errors & Disputes with in-depth analysis of the following four topics: borrower communications, title issues, payoffs & reinstatements, and contested issues. ​This is a great opportunity to gain an in-depth view of the steps of the default servicing process and to ask questions of industry veterans. Learning Lab 3.0: The Basic Formula for Avoiding Delays, Errors & Disputes is open to servicers, associate members, USFN attorneys, and USFN non-attorneys. 

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