In-depth collaborative learning sessions designed to build knowledge and stimulate discussions on trending industry topics

What is USFNgage?

How it Works
USFN is reinventing the traditional webinar with our new complimentary virtual learning series USFNgage. In these two-hour in-depth sessions, we aim to expand and enrich learning by increasing participation and dedicating more time to each topic. Unlike traditional webinars, USFNgage sessions are designed to be collaborative with speakers and participants engaging face-to-face on camera. By participating in USFNgage sessions, you'll:
  • Gain enhanced knowledge of important topics impacting the mortgage servicing industry
  • Explore best practices and leverage the expertise of other participants
  • Find practical tools to implement in your business and share with your team
  • Expand your professional network​ ​
USFNgage sessions will utilize a Zoom meeting format where speakers will engage directly with participants face-to-face. Participants should come prepared to enable their video, unmute themselves, and engage with both speakers and fellow participants. Participation in USFNgage sessions will include:
  • Non-verbal communication via Zoom (reactions, written comments/questions via chat); and
  • Verbal communication (answering questions and sharing experiences aloud).

​In addition, USFNgage sessions will use breakout rooms to facilitate smaller group discussions and collaboration. Participants will spend time working in smaller groups on an assigned topic and will develop a brief group report that will be presented to all participants during the session. ​

Who Should Attend USFNgage
Sessions are open to all USFN members and client organizations including mortgage servicers, government-sponsored enterprises, banks, lenders, and other financial institutions involved in the servicing of defaulted loans. While educational content is appropriate for servicers of all experience levels, those with 5-10 years of experience, including mid-level managers. will find these sessions most beneficial. USFN members of all experience levels, as well as anyone involved or interested in DEI personally or within their organization, will also find these sessions beneficial.

Upcoming USFNgage Sessions

Date
February 13

Time
1-2:30 p.m. CT

Moderator
 Janice Nakano 
​Aldridge Pite, LLP 

Panelists
Emily Bartekoske 
SouthLaw, P.C.

Andrew Brenner
BWW Law Group, LLC

Marisa Joy Cohen 
McCabe, Weisberg & Conway, LLC

Julie York 
Brock & Scott PLLC

The 4 Pillars of DEI

Session Overview

Please join us for a complimentary USFNgage focused on the four pillars of diversity, equity, and inclusion (DEI), including the biggest challenges of each and how to overcome them. During this session, participants will delve into key aspects crucial for fostering DEI within their organizations. 

Pillar 1: Climate will explore the implementation of culturally responsive and inclusive practices to create an environment where diversity is not just acknowledged but celebrated.

Pillar 2: Community will delve into the significance of involvement and organizational partnerships in promoting a sense of belonging for all individuals, both within and beyond the workplace. 

Pillar 3: Belonging will address the core elements of identity, empathy, and inclusion, emphasizing the need for organizations to foster a culture where everyone feels valued and accepted. 
​
Pillar 4: Education/Growth will focus on strategies related to training, hiring practices, and professional development, highlighting their pivotal role in creating a more equitable and diverse workforce.

Agenda

  • Welcome/orientation
  • ​Speaker presentations to introduce the four pillars of DEI
  • Breakout room collaboration - Participants will choose the pillar they want to explore further, then work with other participants to determine how best to overcome obstacles of that pillar.
  • Group reports - Each breakout group will present a brief report on their assigned pillar to all participants.
  • Wrap up and next steps​

Technology Requirements

Zoom Functionality
To maximize the functionality of Zoom during USFNgage sessions, including the ability for you to place yourself into your preferred Breakout Room, it is essential you have the latest version of Zoom downloaded to your computer. To verify your version, click on zoom.us, then Check for updates. ​
equipment
It is recommended that you log into the Zoom meeting link via a laptop/computer, instead of a tablet, smartphone, or other electronic device, for an optimal learning and networking experience. ​
accessibility
Captions will be enabled for all USFNgage sessions, but should you require any additional accommodations to fully participate, please email us at [email protected] with as much advance notice as possible.