Core Concept Education
Eight 30-minute Modules
Digital Badges Upon Completion
Recordings of each 30-minute module will be available until April 2021. Please note these recordings were live sessions recorded in October 2020. They are intended to be viewed in order as they build upon one another. However, participants can watch one or more based upon their learning needs. Although Q&A may be referenced during the presentations, that was a feature of our live sessions only. If you have content questions that go unanswered after viewing these modules, please contact us at firstname.lastname@example.org.
Click here for the "Know Before You Login" FAQ.
What is the Learning Lab?
The USFN Learning Lab is a first-of-its-kind virtual education program designed especially for those who are new (or just feel like it some days!) to the default servicing world.
This program offers a way to quickly acclimate yourself to the default servicing world. The myriad of terms and concepts a default servicing professional encounters on a daily basis are organized and presented in a succinct and digestible way, enabling you to easily recall facts and concepts as well as explain basic ideas.
Upon completion of this core concepts training, you'll have a greater ability to apply, analyze and evaluate more advanced information as you move through your career.
Learning Lab Session Overviews
Learning Lab sessions are currently free to attend and geared toward anyone who feels 'new' to default servicing, has less than 12 months of experience or has worked in only one area of the business. This is a great opportunity to gain an overview of the entire default servicing process and ask questions of industry veterans.