All-New Foundational Training for Default Servicing Professionals
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Explore the Learning Lab Curriculum
Fourteen on-demand modules designed to build foundational knowledge and practical understanding across the default servicing lifecycle.

102 Industry in Action
Builds deeper operational understanding through expanded process training and real-world servicing challenges.

Session 8

LOSS MITIGATION DEEP DIVE

Build on the 101 foundation with a deeper exploration of the loss mitigation process and the options available to borrowers facing default. This session examines documentation requirements, common challenges, successor-in-interest considerations, and the relationship between loss mitigation efforts and active foreclosure cases while highlighting the importance of effective communication and coordination.
Speakers
Ronald Glaser, Schneiderman & Sherman, P.C.
Maria Williams, Tiffany & Bosco, P.A.

Session 9

SALE BIDDING, TITLE CURATIVE, REDEMPTION, RATIFICATION & DEFICIENCY

Take a deeper look at the foreclosure process through the events leading up to and following a foreclosure sale. This session explores bid preparation, title curative issues, redemption and ratification concepts, and post-sale considerations while providing insight into the requirements, timelines, and risks that can impact final outcomes.
Speakers
Victor Kang, Rubin Lublin, LLC
Matthew Magliozzi, Orlans Law Group PLLC

Session 10

EVICTION, REO & CLAIMS MANAGEMENT

Continue the journey beyond foreclosure by exploring the processes that follow a completed sale. This session examines eviction considerations, tenant and servicemember protections, conveyance of title, REO management, and claims administration while providing insight into key timelines, requirements, and compliance responsibilities.
Speakers
Thomas Hodge, Rosenberg & Associates, LLC
William Jarrell, Aldridge Pite, LLP

Session 11

BANKRUPTCY DEEP DIVE

Build on foundational bankruptcy concepts with a deeper exploration of Chapters 7, 11, and 13 and their impact on default servicing. This session examines plan treatment, proofs of claim, objections, cramdowns, trustee roles, and payment structures while providing insight into the challenges, timelines, and coordination required during active bankruptcy cases.
Speakers
Marisa Cohen, McCabe
Christopher DeNardo, Diaz | Anselmo
Owen Hare, Cohn, Goldberg & Deutsch, LLC

Session 12

AVOIDING DELAYS, DISPUTES & ERRORS

Take a deeper look at the operational challenges that can impact outcomes throughout the default servicing process. This session explores communication breakdowns, compliance issues, debt disputes, court delays, and coordination challenges while highlighting strategies to improve efficiency, reduce risk, and keep matters moving forward.
Speakers
Caren Castle, The Mortgage Law Firm, PC
Sasha Cohen, Frenkel Lambert Weisman & Gordon, LLP
Katie Kellam, Aldridge Pite, LLP

Session 13

CONTESTED CASES & COMMON DEFENSES

Take a deeper look at the issues that can transform routine foreclosure matters into contested cases. This session explores common borrower defenses, disputed aspects of the foreclosure process, and how bankruptcy, loss mitigation, title issues, notice requirements, and other factors can impact case progression and outcomes, helping participants recognize potential challenges and navigate them effectively.
Speakers
Rich Haber, McCalla Raymer Leibert Pierce, LLP
Sara Tussey, Rosenberg & Associates, LLC

Session 14

WITNESS PREPARATION

Bring together the concepts explored throughout the Learning Lab curriculum while preparing for one of the most visible aspects of the foreclosure process: witness testimony. This session examines courtroom procedures, testimony preparation, document handling, and cross-examination considerations while providing practical guidance to support credible, confident witness participation.
Speakers
Adam Diaz, Diaz | Anselmo
Christianna Kersey, Cohn, Goldberg & Deutsch, LLC
Looking for the 101 Curriculum? Start Here

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