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USFN CASE Files
Everything You Need to Know (and do!) Before You Login |
Thank you so much for registering to watch USFN CASE Files Series 4: Operations. During this four-part series, each module will include discussions around the following:
- Module 1: Client Systems & Maintenance - Week of October 7
- Module 2: Referral Packages - Off to a Great Start - Week of October 14
- Module 3: How to Make a Scorecard Work for You - Week of October 21
- Module 4: The Growing Trend Toward Automation - Week of October 28
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Logistics and Links
Where can I find the module materials?
Recorded modules 1-4 of Series 4 will be released each Monday in October (see schedule above for weekly release dates). You will receive an email from USFN on Monday of each week that a Series 4 module is released. In that email, you will find a link to the CASE Files Attendee Portal where you can find all information needed to access that week's module. You can also access any previously released modules on this portal. You will need your USFN user name and password to enter the attendee portal.
Please visit the CASE Files Attendee Portal for all resources. On the portal you can:
How do I view CASE Files?
The CASE Files Series 4 modules are pre-recorded videos that can be viewed online on vimeo.com. Links to each video can be found on the CASE Files Attendee Portal once released. You will receive an email from USFN on Monday of each week that a Series 4 module is released to notify you when the videos are available to view. Modules will be released weekly, but you can view them anytime at your convenience, day or night.
How much time should I hold on my calendar?
Each module video is approximately 30 minutes. You will likely need an additional 10 minutes to complete the knowledge check and quick evaluation after the video is over. Once a module is released, you can watch any time based on your schedule.
What if I have a question specific to my jurisdiction?
If a topic was discussed during one of the modules and an example was provided for a jurisdiction, but you're hoping for local insights, contact a USFN member in your local jurisdiction via the USFN Member Directory for specific guidance.
When will I gain access to the recordings?
Once released, each pre-recorded 30-minute session can be viewed anytime on-demand and asynchronously. Although they’re designed to build off one another, you are welcome to watch just the sessions for which you’re most interested. Or you can re-watch sessions again to catch what you might have missed.
When will I receive my digital badges?
If you score at least four out of five points on a module's knowledge check, you earn a digital badge! Don’t worry if you missed the score the first time, you can always review the material and retake knowledge checks. Digital badges will be awarded within a week of the module's completion, typically on Fridays. Your digital badge will come via email to the email address you submitted during registration from the badgr.com platform. Please make sure to have your IT department approve the badgr.com domain or check your spam/junk folders if you have not received one or more of your digital badges.
Recorded modules 1-4 of Series 4 will be released each Monday in October (see schedule above for weekly release dates). You will receive an email from USFN on Monday of each week that a Series 4 module is released. In that email, you will find a link to the CASE Files Attendee Portal where you can find all information needed to access that week's module. You can also access any previously released modules on this portal. You will need your USFN user name and password to enter the attendee portal.
Please visit the CASE Files Attendee Portal for all resources. On the portal you can:
- Review the outlines for each module.
- Watch the session videos.
- Reference the PowerPoint slides for each module as needed.
- Complete the brief evaluation following each module. Your honest feedback will help us make improvements to future course offerings.
- Complete the five-question knowledge check following each module. Your goal is to collect all four digital badges by earning an 80 percent or above on each knowledge check (that equates to four out of five correct). Digital badges are a symbol of knowledge acquisition and competency. They can be shared with a supervisor, printed out, displayed, or posted to social media — all in an effort to build and advance your career.
- Reference all links associated with the modules.
- View the recordings of any modules that have been previously released.
How do I view CASE Files?
The CASE Files Series 4 modules are pre-recorded videos that can be viewed online on vimeo.com. Links to each video can be found on the CASE Files Attendee Portal once released. You will receive an email from USFN on Monday of each week that a Series 4 module is released to notify you when the videos are available to view. Modules will be released weekly, but you can view them anytime at your convenience, day or night.
How much time should I hold on my calendar?
Each module video is approximately 30 minutes. You will likely need an additional 10 minutes to complete the knowledge check and quick evaluation after the video is over. Once a module is released, you can watch any time based on your schedule.
What if I have a question specific to my jurisdiction?
If a topic was discussed during one of the modules and an example was provided for a jurisdiction, but you're hoping for local insights, contact a USFN member in your local jurisdiction via the USFN Member Directory for specific guidance.
When will I gain access to the recordings?
Once released, each pre-recorded 30-minute session can be viewed anytime on-demand and asynchronously. Although they’re designed to build off one another, you are welcome to watch just the sessions for which you’re most interested. Or you can re-watch sessions again to catch what you might have missed.
When will I receive my digital badges?
If you score at least four out of five points on a module's knowledge check, you earn a digital badge! Don’t worry if you missed the score the first time, you can always review the material and retake knowledge checks. Digital badges will be awarded within a week of the module's completion, typically on Fridays. Your digital badge will come via email to the email address you submitted during registration from the badgr.com platform. Please make sure to have your IT department approve the badgr.com domain or check your spam/junk folders if you have not received one or more of your digital badges.
Learning by the Numbers
We hope you are ready to take a closer look at the default servicing process. Following is just a glimpse at what we have in store for you during this fourth four-part series:
- 4, 30-minute modules led by experienced USFN law firm members.
- 8 different speakers representing a wide range of knowledge and experience - Meet them here!
- 1 convenient bundle registration for all modules in series 4.
- 20 multiple-choice knowledge check questions designed to evaluate knowledge acquisition
Engage with Content Leaders
Questions: Our learning sessions are most beneficial to you and your colleagues when you ask questions. You will have an opportunity to ask specific questions during the registration process and access to USFN members in your local jurisdiction for guidance via the USFN Member Directory. After viewing the modules, you can submit questions directly to our CASE Files speakers or to the USFN Events Team. Be sure to connect with our presenters and their firms on LinkedIn by clicking on their firm name in their bios.
Evaluations: After each module, please complete the brief evaluation. Your candid feedback is invaluable as we continue to improve and refine our event offerings based on the current needs of servicers and USFN member firms. We share this feedback with our Education Committee and speakers so they can learn and benefit from it as well.
Evaluations: After each module, please complete the brief evaluation. Your candid feedback is invaluable as we continue to improve and refine our event offerings based on the current needs of servicers and USFN member firms. We share this feedback with our Education Committee and speakers so they can learn and benefit from it as well.
Special Thanks
Following are the Education Committee members who graciously volunteered their time to develop and plan CASE Files Series 4: Operations:
Content Disclaimer
All content, presentations, handouts, emails, website content, mobile app content, etc. provided by USFN in its publications, in connection with USFN events and otherwise (“Content”) is for educational purposes only, and should not be considered legal advice or a legal opinion. Every matter is different and poses a unique set of facts and circumstances. Legal advice can only be provided after analysis of all the facts and circumstances of a particular matter. In addition, all Content is current only through the date it is provided, and may change after that date due to changes in the law, custom, industry standards or best practices. We suggest that you consult with your USFN local counsel if you wish to retain a firm to provide legal advice on a particular issue or matter. Please do not hesitate to contact USFN for contact information for our firms for that purpose.
You made it to the end! Have a question we didn’t cover?
Contact us at: [email protected].
Contact us at: [email protected].
