Connecting the dots on hot topics, emergent issues, and their impact on the mortgage servicing industry

USFN BRIEFING WEBINAR SERIES

Our USFN complimentary Briefings allow you to stay in the know on breaking industry news, hot topics, and legislative updates. We know you have limited time in your schedule, so Briefings are one-hour live webinars and this year's lineup is keenly focused on subjects that are timely and most relevant to the mortgage servicing industry.

​Webinars are open to all USFN members and client organizations including mortgage servicers, government-sponsored enterprises, banks, lenders, and other financial institutions involved in the servicing of defaulted loans. While Briefings will not be scheduled each month, we anticipate offering approximately six throughout the year. Be sure to register to gain actionable insights, solutions, and strategies to help your team tackle the most pressing issues facing our industry right now and succeed in today's ever-changing legal landscape.​

​Have a topic you'd like covered in a future Briefing? Submit your idea here.

Register for Upcoming Briefings

JULY 23 | 1:00 PM CT

EMPOWERING & INVESTING IN TALENT

Strategies for Workforce Development, Recruitment & Retention
Join us for a dynamic discussion with industry professionals regarding best practices for fostering a supportive and engaging work environment that keeps employees motivated and committed. Whether you are looking to land the right candidate, build a stronger team, or enhance your company’s competitive edge, this briefing offers valuable insights and practical solutions to help you succeed in an in office, remote, or hybrid environment.

Session Outline:
  • Introduction
    • Welcome and Introduce Panelists
    • Topics to Discuss
  • Attracting the Right Candidate
    • Job Descriptions
    •  Screening
    • Your Brand
  • Workforce Development
    • Onboarding
    • Training Programs
    • Importance of Feedback
  • Employee Engagement and Retention
    • Importance of Motivating and Engaging
    • Work Environment
    • Professional Development
    • Work-Life Balance
  • Leadership
    • Role in Employee Development and Retention
    • Mentoring
    • Effective Communication to Build a Team Environment
  • Evaluating Employees
    • Measuring Success
    • Key Performance Indicators (KPIs)
    • Adapting to a Changing Environment​​

​You will be invited to provide questions for our panelists during the webinar. Questions may also be submitted during the registration process in the question box. 
​​​Moderator
Eddie Jimenez
Aldridge Pite, LLP

​​Panelists
Hilary Bonial
Bonial & Associates, P.C.

Alicia Byrd
Flagstar Bank

Jeanette O'Donnell
Powers Kirn, LLC

Additional panelists to be announced soon
​
​Thank you to our ​USFN Visionary Circle Sponsor
ProVest, LLC for supporting this Briefing.

Access Previous Briefings

Click the resources button to the right to access post-Briefing handouts, PPTs, and recordings.